Best Airlines In The World Compared

Best Airlines In The World
Best Airlines In The World

Qatar Airways is named Airline of the Year, with Singapore Airlines ranked 2nd, and ANA All Nippon Airways in 3rd place. The Best Airlines In The World Compered.

The number One Airline in the World is Qatar Airways. Proving to be Consistently Excellent, Qatar Airways came in second last year. Has jumped up to the first spot as a result of its remarkable efforts during the year.

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Scoring top marks for airline refunds and ticket flexibility. Qatar Airways also scored high marks across the board.

The second best airline in the world is Delta Air Lines who last year missed out on a top 10 spot. Delta’s commitment to passenger safety and providing customers with refunds has been essential to its success in this year’s rankings.



In third place is All Nippon Airways: The largest airline in Japan. All Nippon Airways ranked highly for customer satisfaction, providing refunds and implementing new safety measures.

No North Amiercan airline made the top 20 list. Though Delta Air Lineswas the overall highest ranked at number 30.

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The Atlanta-based carrier took home awards for:

  • Best Airline in North America,
  • Best Premium Economy Class Airline Seat,
  • The Best Business Class in North America, and
  • Best Premium Economy Class in North America.

Other noteworthy winners were Saudi Arabian Airlines , winning Most Improved Airline. Singapore’s subsidiary Scoot taking home Best Long Haul Low-Cost Airline, and Spain-based Vueling securing Best Low-Cost Airline in Europe.



The World’s Most Reliable Airlines: Best Airlines In The World


Airline cancellations during the first COVID-19 lockdown were unavoidable – a necessary step to reduce the spread of the virus.

However, as summer 2020 started, many Airlines picked up their schedules and passengers were once again welcomed on board.

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To calculate the most reliable airlines in the world. We Looked at the percentage of flights cancelled during the post-lockdown period between July and December 2020, for each airline.

  • Qatar Airways,
  • KLM Royal Dutch Airlines and
  • Turkish Airlines

All cancelled less than 35% of their scheduled flights.

Best Airlines In The World

Additionally, we checked the flight rebooking options provided to customers who wish to change their flight for any reason (even if the flight hasn’t been cancelled).

Again,

  • Qatar Airways,
  • KLM and
  • Turkish Airlines

Came out on top.

All three airlines scored the highest rating of 5 for ticket flexibility. Allowing customers to rebook their tickets as many times as they like. To a different destination or on a different date, free of charge.

Taking into consideration both the cancellation rate and the ticket flexibility offered, we have three airlines in first place for this category.

  • Qatar Airways,
  • KLM Royal Dutch Airlines and
  • Turkish Airlines

Are the World’s Most Reliable Airlines.



Best Customer-Rated Airlines: Best Airlines In The World


Data collected from a survey of over 61,000 reviews, sent to our customers after completing a trip. Showed that All Nippon Airways is the highest customer-rated airline.

Customers were asked to rate airlines based on their overall experience and their perceived value for money.

All Nippon Airways received an average rating of 4.3 out of 5 for overall airline experience. And an average of 4.0 out of 5 for value for money. Providing an average customer rating of 4.2. Not far behind, two airlines take second place.

Qatar Airways and Singapore Airlines both received an average rating of 4.1 for overall airline experience. 3.9 for value for money and an average customer rating of 4.0.

The Best Airlines For Flight Refunds: Best Airlines In The World


In order to calculate which airlines are the best for refunding passengers. We analyzed their refund processing rate, and the speed at which refunds are approved.

Qatar Airways and British Airways take joint first place as the best airline for refunds.

Admirably, both airlines processed all eligible refunds requested by passengers who booked.

Further, neither airline changed their usual refund process during the COVID-19 pandemic, and neither airline introduced additional steps to their refund validation process, as some airlines did at this time.

Both airlines maintained fast refund approval rates throughout the year. Delta Air Lines is runner-up for the best airline for flight refunds, processing a very respectable 98% of refunds within an average of 2 weeks.

Average time refers to the time it took the airline to review each eligible refund application, on average.

The real time that the refund takes to be reflected in a customer’s bank account may be longer.




1. Qatar Airways: Best Airlines In The World

Best Airlines In The World Compared By Competence
Best Airlines In The World Compared By Competence

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In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering levels of service excellence that helped the award-winning carrier to become best in the world.

Qatar Airways network spans business and leisure destinations across Europe, Middle East, Africa, Asia Pacific, North America and South America.

Qatar Airways secured the number one spot for the second year in a row and for the sixth time since 2001.

The Doha-based carrier won six titles, including:

  • Airline of the Year,
  • World’s Best Business Class,
  • Best Airline in the Middle East,
  • World’s Best Business Class Seat,
  • World’s Best Business Class Airline Lounge,
  • Best Business Class Onboard Catering, and
  • Secured a COVID-19 Airline Excellence award.

The young airline was established in 1993 and has quickly grown to serve over 140 destinations worldwide across Europe, the Middle East, Africa, Asia, North America, and South America.

2. Singapore Airlines

Best Airlines In The World Compared By Competence

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Singapore Airlines is one of the most respected travel brands around the world.

Flying one of the youngest aircraft fleets in the world to destinations spanning a network spread over six continents.

The Singapore Girl is an internationally-recognizable icon providing the high standards of care and service that customers have come to expect of Singapore Airlines.

Singapore Airlines took the number two spot again this year after being named the best airline in the world.

The carrier took home several awards, including:

  • Best Airline in Asia,
  • World’s Best First Class,
  • The World’s Best First Class Seat,
  • World’s Best Airline Cabin Staff,
  • Best Economy Class Onboard Catering, and
  • COVID-19 Airline Excellence.

Singapore operates one of the youngest fleets of aircraft in the world to over 75 destinations worldwide.



3. ANA All Nippon Airways: Best Airlines In The World

 

 

ANA All Nippon Airways: Best Airlines In The World
ANA All Nippon Airways: Best Airlines In The World

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ANA All Nippon Airways is the largest airline in Japan. Founded in 1952, ANA flies to around 80 international routes and over 110 domestic routes.

ANA has been a member of Star Alliance since 1999. Its Frequent Flyer Program, ANA Mileage Club, has more than 29 million members. ANA was the launch customer and is the biggest operator of the Boeing 787.

ANA All Nippon Airways , commonly referred to as ANA, maintained its number three spot in 2021’s rankings.

The Japanese carrier was awarded four titles, including:

  • Best Airline Staff in Asia,
  • World’s Best Airport Services,
  • Best First Class Lounge in Asia,
  • World’s Best Airline Cabin Cleanliness,
  • Secured a COVID-19 Airline Excellence award.

ANA is the largest carrier in Japan in terms of passenger numbers and serves over 100 domestic and international destinations.

4. Emirates

Best Airlines In The World
Best Airlines In The World – Emirates

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Founded in 1985, and flying out of Dubai with just two aircraft, Emirates now has a fleet of more than 230 aircraft, and currently fly to over 140 destinations in more than 80 countries around the world.

The Emirates network is expanding constantly, with over 1,500 flights departing Dubai each week on their way to destinations on six continents.

Emirates jumped one spot in 2021, up from number five in 2019. The Dubai-based airline took home three awards this year, including:

  • World’s Best Airline Inflight Entertainment,
  • Best First Class in the Middle East, and
  • COVID-19 Airline Excellence.

Emirates serves over 130 international destinations and operates the largest fleet of A380 aircraft in the world.



5. Japan Airlines: Best Airlines In The World

Japan Airlines: Best Airlines In The World
Japan Airlines: Best Airlines In The World

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Japan Airlines was founded in 1951 and became the first international airline in Japan.

A member of the oneworld alliance, the airline now reaches 430 airports in 66 countries and regions together with its codeshare partners.

Awarded as one of the most punctual major international airlines and a certified 5-Star Airline by Skytrax.

Japan Airlines secured a spot in the top five airlines, jumping six positions from number eleven in 2019. Japan’s flag carrier won three titles this year, including:

  • World’s Best Economy Class,
  • Best Economy Class Airline Seat,
  • Best Economy Class in Asia, and was given a
  • COVID-19 Airline Excellence award.

JAL operates 90 domestic and international routes.

6. Cathay Pacific Airways

Best Airlines In The World
Best Airlines In The World

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The Hong Kong-based Cathay Pacific Group offers scheduled passenger and cargo services to over 200 destinations in Asia, North America, Australia, Europe and Africa, using a fleet of close to 200 aircraft.

Cathay Pacific is a founder member of the oneworld global alliance.

Cathay Pacific Airways , simply known as Cathay Pacific, fell two spots from four in 2019 to six in 2019.

The Hong Kong flag carrier secured one title, Best Business Class Lounge in Asia, and earned a COVID-19 Airline Excellence award. Cathay Pacific operates flights to 70 destinations in 29 countries worldwide.




7. EVA Air: Best Airlines In The World

EVA Air: Best Airlines In The World
EVA Air: Best Airlines In The World

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EVA Air was established in 1989, and is a member of Star Alliance.

The EVA Air serves a global network that connects Asia and Mainland China to Europe, North America and Oceania. Links more than 60 major business and tourist destinations.

EVA operates from their hub at Taoyuan International Airport in Taiwan.

EVA Air , which stands for Evergreen Airways, dropped one spot in 2021 to number seven.

The Taiwanese carrier operates four domestic routes and serves 50 international destinations in 20 countries.

EVA was ranked the sixth safest carrier in the world by AirlineRatings.com , falling three positions from 2020.

8. Qantas Airways – Best Airlines In The World

Best Airlines In The World - Qantas Airways
Best Airlines In The World

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Founded in 1920, Qantas is the flag carrier of Australia and a founding member of the One-World Airline Alliance. Qantas is now Australia’s largest domestic and international airline.

Qantas Airways maintained its number eight spot in this year’s rankings.

The Australia-based carrier secured two titles this year, including Best Airline in Australia/Pacific and Best Airline Staff in Australia/Pacific.

Qantas was named the World’s Safest Airline by AirlineRatings.com and is the World’s Oldest Continuously Operating Airline after KLM suspended service during WWII.

Known as The Flying Kangaroo, as referenced in its logo, Qantas flies to over 85 major cities worldwide.




9. Hainan Airlines

Hainan Airlines - best airlines in the world
Hainan Airlines – best airlines in the world

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Hainan Airlines was founded in January, 1993 in Hainan Province. At the end of June 2018, Hainan Airlines and its holding subsidiaries had over 400 aircraft in operation and 24 bases/branch companies.

Hainan Airlines network covers China, numerous points in Asia and extends to Europe, North America and the South Pacific.

Hainan Airlines ranked number nine in 2021, dropping two spots from 2019. The China-Based Carrier won:

  • Best Airline in China,
  • The Best Airline Staff in China,
  • Best Business Class in China this year, and
  • Secured a COVID-19 Airline Excellence award.

Hainan was established in 1993 and grew from a small domestic airline to a large global carrier serving nearly 100 destinations worldwide.

10. Air France – Best Airlines In The World

Air France - Best Airlines In The World
Air France – Best Airlines In The World

Since 1933, Air France has been promoting and highlighting France throughout the world.

More than 42,000 staff that make up its workforce are committed on a daily basis to offering each customer a unique travel experience.

Air France places the health and safety of its customers and staff at the heart of its priorities. Rounding out the top ten airlines in 2021 is Air France , jumping 13 spots from 23 in 2019.

The Paris-based carrier was established in 1933, making it one of the world’s oldest airlines, and serves nearly 200 destinations worldwide.

Air France secured four awards this year, including:

  • Best Airline in France,
  • The Best Airline in Europe,
  • Best Airline in Western Europe and
  • COVID-19 Airline Excellence.




British Airways - Best Airlines In The World
British Airways – Best Airlines In The World

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British Airways jumped eight spots to number 11 in 2021, just narrowly missing the top 10 list.

The UK-based carrier secured three titles, including:

  • Best Airline Staff in Europe,
  • The Best Premium Economy Onboard Catering,
  • Best Airline in the United Kingdom, and a
  • COVID-19 Airline Excellence award.

The carrier is based at London’s Heathrow Airport and serves over 200 destinations across 83 countries.

China Southern Airlines
China Southern Airlines

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China Southern Airlines jumped two spots from 14 in 2019 to 12 in 2021 in this year’s rankings.

China Southern was established in 1988 after a merger of several domestic airlines and is now one of China’s “Big Three” carriers alongside Air China and China Eastern Airlines.

Due to the pandemic, the carrier became the world’s largest airline by seat capacity in October 2020, edging out American Airlines that previously held the title. China Southern serves 200 destinations in China and abroad.



13. Lufthansa

Lufthansa
Lufthansa

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Lufthansa dropped out of the top 10 best airlines compared to 2019, ranking 13 in 2021.

Germany’s flag carrier won:

  • Best First Class Airline Lounge,
  • The Best First Class Onboard Catering,
  • Best First Class in Europe this year, and was given a
  • COVID-19 Airline Excellence award.

Lufthansa is the second-largest carrier in Europe in terms of passenger traffic and serves over 200 destinations worldwide.

Aeroflot Russian Airlines
Aeroflot Russian Airlines

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Aeroflot Russian Airlines jumped from 22 to 14 this year, putting it in the 2021 top airlines list.

The Russian flag carrier was founded in 1923, making it one of the oldest active carriers in the world, and is one of the most recognized brands in the country.

Aeroflot took home two titles this year, including Best Airline in Eastern Europe and Best Airline in Russia, and won a COVID-19 Airline Excellence award.

The carrier serves over 160 domestic and international destinations across 55 countries.

Garuda Indonesia
Garuda Indonesia YL770 3243 (GIA) 737-800 Take off Boeing Field
K64928-02

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Garusa Indonesia , the country’s flag carrier, ranked number 15 in 2021, dropping three spots from 2019.

The carrier was named Best Airline in Indonesia in 2021 and received a COVID-19 Airline Excellence award.

The Jakarta-based airline serves over 50 destinations across 14 countries in three continents, including Asia, Australia, and Europe.

Garuda Indonesia is named after the mystical bird, Garuda, from Hindu mythology that represents birth and heaven.




KLM Royal Dutch Airlines
KLM Royal Dutch Airlines

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KLM Royal Dutch Airlines jumped two spots in 2021’s rankings, coming in at number 16.

The Amsterdam-based airline was established in 1919, making it the oldest carrier in the world still operating under its original name.

Serves 140 destinations across the world, including 92 in Europe. KLM received a COVID-19 Airline Excellence award.

 

Turkish Airlines
Turkish Airlines

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Turkish Airlines jumped 18 spots from 35 to 17 this year, putting it in the top 20 list for 2021.

The Istanbul-based carrier was founded in 1933 and, in 2019, was the world’s largest mainline carrier by number of destinations served, flying to 315 cities in Europe, Asia, Africa, and the Americas.

Turkish won a number of awards in Skytrax’s World Airline Awards, including:

  • Best Airline in Southern Europe,
  • The Best Business Class Lounge in Europe,
  • Best Economy Class in Europe, and
  • COVID-19 Airline Excellence.
Swiss International Air Lines
Swiss International Air Lines

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Swiss International Air Lines , the national carrier of Switzerland, dropped five spots from 13 to 18 in this year’s rankings.

However, it was one of 40 airlines that secured a 2021 COVID-19 Airline Excellence Award.

Swiss is hubbed in Zurich and operates flights to over 120 destinations across five continents, including Europe, North America, South America, Africa, and Asia.




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This Bangkok Airways dropped two spots to number 19 in 2021’s top airlines list, but maintained its ranking as the World’s Best Regional Airline and Best Regional Airline in Asia.

The carrier was established in 1968 and operates scheduled service to over 20 destinations across Asia, including:

  • Thailand, China, Cambodia, Hong Kong,
  • India, Laos, Malaysia, Maldives,
  • Myanmar, Singapore, and Vietnam.
Air New Zealand
Air New Zealand

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Air New Zealand maintained its spot in the top 20 airlines in the world for 2021, but dropped four spots from 2019.

Founded in 1940, the Auckland-based carrier serves over 50 domestic and international destinations across:

  • New Zealand,
  • Australia,
  • The Pacific,
  • Asia, and
  • North America.

The company’s aircraft livery features the Koru on its tail, which is a pattern known as “mangpare”, or hammerhead shark.

Koru has Mori origins, which are the indigenous peoples of mainland New Zealand, and Mangpare signifies strength, tenacity, and resilience.