Letting Process Guide For Tenants & Landlords

Letting

Guide To Letting Process. The stages of the lettings process are explained fully in this guide
A step by step guide to each stage of the letting process by the leading estate agency dealing with long term rent and short term rental properties

Please use our simple property search website to view a list of available properties. Guide To Letting Process

Our website is updated regularly and if no properties are found which match your requirements please register with us and we will keep you informed as and when suitable properties (rooms to let) become available.

Related Post: The Role of Letting Agents & Property Management

Alright, you have searched our property database and found your dream property, what next?

1. Viewings: Guide To Letting Process

Call or email us for further property information and to arrange a suitable time to view the property. We appreciate that you may have work and other commitments. So we will try our best to accommodate you with our flexible viewing times.



All properties conform to the Repairing Standards, however in terms of level of furnishings and the type of décor, please remember when you view a rental property, you’re generally agreeing to take it “as seen” – meaning that the landlord is under no obligation to change anything once the lease is signed.

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We recommend, therefore that you take your time viewing the property. And ask any questions you may have before putting a deposit down on the property.

2. Holding Deposit : Guide To Letting Process

After carefully viewing the property and deciding that it is right for you. The next step is to pay the reservation deposit to secure the property.

Once the deposit is received in our office (cash or via Mpesa only), we will take the property off the market and put a hold on advertising and viewings until the application process is completed.

We are able to take a holding deposit over the phone by Mpesa so you can reserve the property literally minutes after your viewing, should you fall in love at first sight!

The holding deposit will contribute to the full deposit due on the property once your application is approved.

3. Application Process

Once you have found a suitable property we will require the following documents/information to process your application:

  • Completed and signed Tenancy Application Form (Collect one from our office).
  • Original ID card, military ID or travel Passport etc.
  • Photographic size Passport. In our office we take you one free. No charge)
  • Proof of address e.g. NHIF card or recent bank statement, passport in case foreigner.
  • Proof of Insurance* i.e. NHIF card.
  • Reference from current/previous landlord.



Our office will be able to provide the above services for you free of charge (no charge) a passport and photocopy of ID should you not have them already in place.

Once your application has been processed and credit checks and references have been approved. You can expect to sign your Lease Agreement instantly or within the following 7 days.

4. Guarantor: Guide To Letting Process

In certain circumstances a Guarantor may be required (in the case of student tenancies, it is essential that a Guarantor is provided). Guarantor’s will be named on the Lease Agreement and will be required to sign a Guarantee Agreement.

5. Deposit

A deposit of the equivalent of 4-6 weeks rent will be taken and retained in a separate client deposit account by your Letting agency.

This will be refunded at the end of the tenancy subject to terms and conditions of the lease agreement. Further information regarding the deposit can be found in our supplement: Information for Tenants.

6. Lease Agreement

All tenants over the age of 18 will be named on the Lease Agreement and will need to be present in the office to sign the Lease Agreement.

The agreement will be a Short Assured Tenancy Agreement, for a fixed term of no less than 1 month which sets out both Landlord and Tenants’ responsibilities. Should you have any queries regarding your lease agreement, we are happy to assist you.

You may also wish to seek your own independent advice before signing the Lease Agreement and we are happy for you to do so.



7. Insurance: Guide To Letting Process

The landlord is responsible for insuring the building and the contents detailed in the inventory. Tenants are responsible for arranging contents insurance for their personal possessions and accidental damage to the landlord’s possessions.

Neither the landlord nor Zerox24 will accept any responsibility for loss or damage to your possessions whilst occupying the property.

Should you not already have an idea of security situation within the town. We are sure to provide you with a guide.

Completion

Once all of the paperwork, guarantees, cleared fees and deposit are in place. Tenant will be issued with a copy of the Lease and relevant documentation and a set of keys to their Happy  Home. Guide To Letting Process. Learn more here